Checked\ disconnected\ found\ go\switched \type\ tight \unplugged \worked\ working
Haider: Hello, IT Help Desk.
Maryam: Hi, this is Maryam from Human Resources.
Haider: Hi, this is Haider. How can I help you, Maryam?
Maryam: I (1) my computer off yesterday and today I can't turn it on.
Haider: What (2) of computer do you have?
Maryam: I'm not sure. It's a desktop computer. It (3) fine yesterday.
Haider: Don't worry. Have you (4) the cable connections?
Maryam: No, I haven't. I can see some cables but I don't know which cable goes where.
Haider: Make sure all cables are (5) and fully plugged in.
Maryam: Ok, give me a sec. Oh, I think I've (6) the problem. I have one cable that is (7). It's the power cable. Where does it go?
Haider: The power cable should (8) in the three-pronged port on the computer.
Maryam: OK, done. Let me try now. It's (9) fine. Sorry about that. Stupid of me.
Haider: Maybe the cleaners (10) your PC by mistake last night.
Maryam: Maybe. Good, we've solved the problem. Thank you, Haider.
Haider: You're welcome. Have a good day.
Maryam: You too.
Haider: Hello, IT Help Desk.
Maryam: Hi, this is Maryam from Human Resources.
Haider: Hi, this is Haider. How can I help you, Maryam?
Maryam: I switched my computer off yesterday and today I can't turn it on.
Haider: What type of computer do you have?
Maryam: I'm not sure. It's a desktop computer. It worked fine yesterday.
Haider: Don't worry. Have you checked the cable connections?
Maryam: No, I haven't. I can see some cables but I don't know which cable goes where.
Haider: Make sure all cables are tight and fully plugged in.
Maryam: Ok, give me a sec. Oh, I think I've found the problem. I have one cable that is disconnected. It's the power cable. Where does it go?
Haider: The power cable should go in the three-pronged port on the computer.
Maryam: OK, done. Let me try now. It's working fine. Sorry about that. Stupid of me.
Haider: Maybe the cleaners unplugged your PC by mistake last night.
Maryam: Maybe. Good, we've solved the problem. Thank you, Haider.
Haider: You're welcome. Have a good day.
Maryam: You too.