LISTENING
SPEAKING
T22 Listen and match the conversations with the
1
pictures.
o
sebe
000 D000
Dix30
PRICE LIST
ONE PIZZA
MANY TOPPING
£ 5
AT TOPPINGS
TW.PIZZAS
123 Match the complaints (1-8) with the apologies
(a-h). Then listen to check.
Complaint
1 Excuse me, there's a mistake in this bill.
2 My parcel still hasn't arrived.
3 Excuse me, but why is this book wet?
4 I'm sorry but I can't eat this - I'm a
vegetarian
5 This table is too small for eight people.
6 You forgot to text me about the party.
7 This spaghetti Bolognese isn't hot enough. D
8 You're very late!
Apology
a I'm sorry. I dropped it in the bath. It was
rather stupid of me.
b I'm very sorry. Let me take it back to the
kitchen.
CI'm very sorry but there isn't a bigger table
free.
d I'm really sorry. I sent it to the wrong address,
e I'm sorry - it wasn't my fault. The train was
delayed.
f I'm sorry. I didn't realise. Have some
vegetable curry instead.
g I'm sorry, I completely forgot.
h I'm really sorry, madam. I added €10 by
mistake.
12 ZA
£85
2
124 Use the complaints and apologies in the box
to complete the short conversations. Then listen to
check.
• Excuse me, there's a mistake in my change.
• I'm really sorry about that. It was an accident.
My dog ate it.
• I'm sorry but I completely forgot.
• I'm sorry but my coffee is cold.
• That's OK, don't worry about it.
2
T22
Listen again and answer the questions.
1 Is a Neapolitan a salad or a pizza?
2 Why didn't the waiter bring the Neapolitan?
3 Who made the mistake?
4 Can the customer wait for the correct order?
1 Teacher Your homework looks terrible - it's
wet and it's got teeth marks.
You
2 You
Waiter I'm very sorry. Here's the five
euros.
3 You
Waitress I'm sorry, I forgot to bring it to the
table. Here's a fresh one.
4 Your friend Where were you last night?
I waited at the cinema for half an
hour!
You
5 Your friend I'm really sorry I didn't send you
a birthday card. I was really busy
and I forgot to post it.
5 How many pizzas are on the bill?
6 How many pizzas did they have?
7 How many pizzas did he buy?
8 At first, how much money did the assistant
ask for?
You
47
1. In the evening I often go to see my friends.
2. On Sunday we sometimes go to the cinema or to a disco club.
3. Andrew gets up very early as he lives far from school. He is never late.
4. It is six o'clock in the evening now. Victor is doing his homework. His sister is reading a book. His mother and grandmother are talking.
5. I am writing a letter to my grandmother who lives in Novgorod. I write to her very often.
6. It takes me forty minutes to get to school.
7. Hello, Pete, where are you going? — I am hurrying to school.
8. When do your lessons begin on Monday? — They begin at nine o'clock.
9. Where is your sister? — She is doing her homework in the next room.
10. It usually takes me an hour to do my written exercises.
11. Where is Boris? I am looking for him. — He is having dinner.
12. I am looking for a cassette -recorder. Do you have anything on sale? — Take a look at this little Sonic Walkman. — No, I don't want that kind. — Well, this Supersound might interest you. It is a good size, it is stereo and it has a radio to listen to the news.
13. I don't know about you, but I am going out to the cinema.
Hi, my name is Maxim. My family is small, only four people: mom, dad, me and my sister. My mother's name is Ekaterina. She is 35 years old. She works as an English teacher. My father's name is Dmitry, he is 38 years old. He works as an architect. Also I have a sister named Victoria. She is 6 years old. This year she went to first grade. I also go to school and I like it there, there are interesting topics. My hobby is drawing. In my spare time I paint landscapes and try to paint portraits .My sister's hobby is dancing, so she goes in for sports and I go with her. With my family we spend time together on a picnic, where I paint landscapes and have fun with my family
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