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Define the following expressions connecting with customer service management.

1. be creative

2. be consistent

3. stay focused

4. acquire skills

5. make decisions
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2. Do you listen to the radio or watch TV in the evening?

3. Does Ann dance or sing well?

4. Do they work five or six days a week?

5. Do you and Dann get along together or quarrel?

6. Does Carol often borrow from you or lend you money?

7. Does Jane buy ready-made dresses or make dresses herself?

8. Do we do oral or written exercises in class?

9. Does Caroline live in a rooming house or in a cottage?

10. Do they go home or stay at school after classes?

11. Does your mother take a nap or go for a walk in the afternoon?

12. Does Mr. Brook or Mr. Cloony keep his car in a garage?

13. Does the plane take off or lend in ten minutes?

14. Does father usually get up early or late?

15. Do the children learn English or Spanish at school?

16. Does your brother take his bath in the morning or in the evening?

17. Does Tom or his brother live on this street?

18. Do you often see her in the gym or in the library?

Вот

So what is a computer for? With the help of computers, you can write books, letters and reports, store extensive information (like lists, addresses and databases), do complex calculations, design equipment, draw, edit photographs and much more ... ... For this, computer disks and flash drives.

Перевод

Так для чего нужен компьютер? С компьютеров можно писать книги, письма и отчеты, хранить обширную информацию (наподобие списков, адресов и баз данных), делать сложные расчеты, конструировать технику, рисовать, редактировать фотографии и еще много чего другого… ... Для этого используются компьютерные диски и флешки.