Part i.
complaint letter (25 points)
write a letter of complaint on one of the following topics:
a)
you went to the book store and bought a novel. the seller guaranteed that you would be fully satisfied with their service. when you came
back home, you found out that some of the pages of the book were missing. you went to the store to replace it. however, you were told that
the damage had been caused by your use. you got very angry. write a letter of complaint to the manager of the store explaining the problems.
your letter should include 150-180 words,
b)
you were planning a trip for business. you called the airline company and arranged your flight. however, later on you were wamed that your
night was delayed. you were very worried as you could miss a very special event if you arrived at your destinntion later. besides, it could
cause many problems related to your business. write a letter of complaint to the airline director explainin the problems your wetter should
include 150-180 words,
your letter should follow the structure
introduction
body
conclusio​

1. I slept for only a few hours last night. (much)

I didn't sleep much last night.

2. Sean doesn't have much free time. (little)

Sean has little free time.

3. The room looks large because they have very little

furniture in it. (much)

The room looks large because they don’t have much furniture in it.

4.There isnt any orange juice left. (no)

There is no orange juice left.

5. He didnt win many races.(few)

He won few races.

6. There very many people at the concert. (lot)

There were a lot of people at the concert.

Объяснение:

A: What were you doing when the robbery took place?

B: I was standing in the queue.

A: What happened next?

B: Two men were pushing their way to the front. One of them was holding a gun.

A: Then what the men were doing?

B: They ordered the cashier to give them the money.

A: How did police find out about the robbery?

B: Well, the cashier set off the alarm while the robbers were putting the money in a bag.

A: And what happened when the police arrived?

B: The man with the gun dropped it, but it wasn't a real gun after all; it was a plastic one.

Объяснение: