Переведите текст на язык: greeting and introduction in business, people have to deal with all kinds of people. you can use english when talking to different people who don't speak your language: clients, suppliers, visitors, foreign partners or members of public. moreover, these people may be friends, acquaintances or strangers. the relationship you have with a person determines the kind of language you use. this relationship may even affect what you say when you meet people: for example, it's not appropriate to say "hi, how are you? " when you meet the director of a large company or to say: "good morning, it's a great pleasure to meet you" when being introduced to a person you'll be working closely with in the same team. when people first meet someone, they usually have a short conversation, exchanging names and business cards. there are general rules for introductions: men are introduced to women, young people to older ones, old colleagues (friends) to newcomers. you should always stand when people are being introduced. if you are introduced to someone, use his name immediately - it will help you to remember it. if you want to address to someone whose name you don't remember, you may say just "excuse me" and ask to repeat his name. when people meet in business, there is often "small talk" before the business discussion begins. small talk is important in many business situations, such as a meeting start, during a coffee break at a meeting, before and after a job interview, or in the hall. talking easily with people can leave a longer impression than exchanging business cards. before a meeting you should prepare a small talk in english about your company, professional field, projects and future plans. be able to talk about your country and town, entertainment and cultural centers of interest. don't be an fbi agent and avoid all personal questions unless you know the person well. remember also that your body language, gestures and expressions may tell people more about you than the words you use. people form an impression of you from the way you speak and behave - not just from the way you do your work. people in different countries have different ideas of what sounds friendly, polite or sincere - and of what sounds rude or unfriendly. good manners in your culture may be considered bad manners in another culture.
