Задание 3, 4.
Полностью сделать.

I have recently visited your shop.The shop assistant at the fitting room was extremely rude.I personally think that this kind of behaviour is unacceptable.When I saw that the product was broken, I immediately called the sales department to inform them.Luckily I found a shop that was open, and I managed to get another pair of shoes.I was quite surprised when the shop assistant refused to give me a refund.I managed to speak to the manager, who finally dealt with the problem.I cannot get my printer to work, even though I have carefully read the instructions.

Nowadays, many people forget that such courtesy,especially the youth of today.I remember my grandmother who was very religious and polite.When I was (-) as a teenager I always stay (s) at my grandma's.So you come to her,and she gives you something good,yummy feed.Remember how I always asked (but) when we sat over a Cup of hot tea in the winter,when the window was raging snowstorm,sit and talk heart to heart with his grandmother.And we talked about it:
-You remember your young years...-he started the conversation the old lady.-at that time it was not so as now...and the other village people and others.In our times the youth has always been polite.
-Grandma!What is "politeness"?
-Well,-she sighed,-Politeness is a human characteristic which characterizes the personality good manners, good deeds and education.Under the politeness is usually described as the ability to communicate respectfully with people, a willingness to find a compromise and listen to opposing points of view.So that was my wonderful day at my grandmother's.